- Processing all incoming orders: from order creation and timely delivery to ensuring correct invoicing
- Handling customer complaints
- Checking product availability in close coordination with the procurement department
- Reporting KPIs to enable a basis for strategic decision-making
- Coordinating product modification based on customer requests
- Monitoring and checking customer accounts in accordance with agreed payment terms
- Independent document management
- Maintaining customer master data
- Conducting customer surveys to obtain a forecast
- Independently handling sales-related tasks
- Independently managing small and medium-sized customers, including price negotiations and preparing quotations
- Acquiring new customers
Sales Support (m/f/d)
Düsseldorf
Full-time
Permanent employee
Your areas of responsibility:
Your profile:
- You have completed a commercial training as wholesale and foreign trade merchant, industrial clerk or comparable
- You have two years of work experience in a similar position
- You have a basic technical understanding
- Your organisational and time management skills are strong
- You speak German fluently
- Your English skills are very good, written and spoken
- You are confident in using the MS-Office-package
- You are experienced with an ERP-system
- You possess Business Intelligence knowledge
- You work in an independent and structured manner
- You show quality awareness and reliability
- You enjoy working in a dynamic environment
- You are a team-player with strong communication skills
In addition to a competitive salary we offer:
- Company pension scheme
- Capital-forming benefits
- Travel allowance
- Social events and complementary refreshments
- Upskilling
About us
As we continue to grow, we are looking for energetic employees who will enjoy our challenging projects – after all, qualified, motivated employees are the basis of our success. With an annual global turnover of more than USD 280 million, JCM Global is one of the world’s leading companies in the field of banknote processing.
DISCLAIMER:
JCM Global is an employer that offers everyone, regardless of gender, ethnic origin, age, sexual orientation, etc., the same opportunities to obtain a position and thus become part of JCM Global.
JCM Global does not accept unsolicited applications from recruitment agencies. If JCM Global considers a candidate whose profile has been sent by recruitment agencies without an existing framework agreement, no claims can be made against JCM Global. Furthermore, JCM Global accepts no responsibility for fees in connection with unsolicited applications from recruitment agencies, headhunters or other agencies.
DISCLAIMER:
JCM Global is an employer that offers everyone, regardless of gender, ethnic origin, age, sexual orientation, etc., the same opportunities to obtain a position and thus become part of JCM Global.
JCM Global does not accept unsolicited applications from recruitment agencies. If JCM Global considers a candidate whose profile has been sent by recruitment agencies without an existing framework agreement, no claims can be made against JCM Global. Furthermore, JCM Global accepts no responsibility for fees in connection with unsolicited applications from recruitment agencies, headhunters or other agencies.